Global Logistics & Supply Chain
Find quick answers to the most commonly asked questions about our services.
We offer comprehensive logistics services including air freight, sea freight, land freight, customs support, supply chain consulting, warehousing & distribution, and project cargo services. We serve businesses of all sizes across 50+ countries worldwide.
H.H.S Trade International LLC was founded in 2010, giving us over 15 years of experience in the international logistics industry. Our headquarters is located in the Bronx, New York.
We provide global logistics services with a strong network across North America, Asia, Europe, South America, Middle East, and Oceania. Our services cover 50+ countries with strategic partners in every major trade hub.
We work with businesses of all sizes — from small e-commerce startups shipping their first international order to Fortune 500 companies managing complex multi-country supply chains. Every client receives our full attention and expertise.
You can request a free quote through our website's Quote Page, by calling +1 (801) 820-0828, or by emailing info@hhstradeintl.com. We typically respond with a detailed quote within 2 business hours.
We offer air freight (express, standard, charter), sea freight (FCL, LCL, specialized containers), and land freight (FTL, LTL, intermodal rail). We can also combine modes for optimal cost and transit time.
Transit times vary by mode and route. Air freight typically takes 1-7 days, sea freight 15-45 days, and land freight 1-10 days depending on distance. We provide specific transit times when quoting your shipment.
Yes, we offer comprehensive cargo insurance options for all shipments. Insurance can be arranged at competitive rates through our network of insurance partners and is highly recommended for high-value or fragile cargo.
Absolutely! All shipments include free real-time tracking via our online Tracking Portal. You'll receive email notifications for key milestones and can check status 24/7.
Required documents typically include: commercial invoice, packing list, bill of lading (or air waybill), certificate of origin, and any regulatory certificates (FDA, USDA, etc.) specific to your commodity. Our customs team will guide you through requirements.
We provide customs brokerage services directly in the US and Canada, and through our trusted partner network in 50+ other countries. Our team ensures compliance with local regulations wherever you ship.
Customs duties are based on the HTS (Harmonized Tariff Schedule) classification of your goods, their declared value, and the country of origin. Trade agreements may reduce or eliminate duties. Our brokers optimize classifications to minimize your duty burden legally.
C-TPAT (Customs-Trade Partnership Against Terrorism) is a voluntary supply chain security program. Yes, H.H.S Trade International is C-TPAT certified, which means expedited customs clearance and enhanced security for your shipments.
We accept ACH transfers, wire transfers, credit cards (Visa, MasterCard, American Express), and business checks. Corporate accounts with approved credit can be set up with net 30 payment terms.
Yes, we offer competitive volume-based pricing for regular shippers. Our sales team will design a custom pricing structure based on your annual shipping volume and service mix.
Standard payment terms are Net 15 or Net 30 for approved corporate accounts. New clients typically start with prepayment or credit card for the first few shipments before establishing credit terms.
No hidden fees, ever. Our quotes include all applicable charges — freight, fuel surcharges, customs fees, terminal handling, and any other known costs. We're committed to transparent pricing.